I absolutely love the Sheldon store! They are always super helpful and friendly ! I'm not sure why the bad review above me! I think many people don't realize what a retail store is all really capable of doing, there is only so much hands on they can do themselves before they have to pass it on for things to be resolved. If they can't fix an issue there, they have always gone to great lengths for me to help figure it out! Mandy helped me last, and i couldn't speak any more highly of her!
Wanted to send our phone in cause they couldn't fix it....we called customer service instead and they fixed it over the phone...
Thank you all for your help!
Just when I think the customer service is getting good, the store hires a new crop of employees who seem that they haven't been trained as they are pretty clueless when asked to fix a problem. The last young gal my friend brought his phone to had a rude, non-professional attitude, too.
Those ladies know their stuff!! They helped us out so much getting our lines transferred and phones all running! Amazing customer service!!
I am SO happy with the service and help I received today. I wish I would have switched to Verizon sooner. They were all talkative, friendly, knowledgeable. I felt very comfortable ♡ in fact I may just stop in once and awhile for a chat!
Cellonly Verizon Wireless Premium Retailer is a US Store based in Sheldon, Iowa. Cellonly Verizon Wireless Premium Retailer is located at 100 North Runger Avenue, Sheldon, IA 51201, USA.
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